Gooroomee
Online video interview solution
#Start-up #Online Video Teleconferencing
At Gooroomee, I created and improved online video communication platforms as a Product Manager, including an online video interview solution.
Company
Gooroomee
Project Duration
2020.09 - 2021.10
Role
Product Management
& UX Design
Tools
Sketch, PowerPoint
Jira, Confluence, Slack
Overview
At Gooroomee, one of the projects that I worked on as a product manager was creating a new online video interview solution. It is a B2B solution that accommodates companies to have large-scale recruitments online. In this project, I was responsible for creating features and user flows and designing wireframes. I collaborated with cross-functional teams and successfully released the solution, utilized by dozens of companies and thousands of interviewees.
Business Needs
During the pandemic, companies in Korea faced challenges in recruiting. They often had in-person behavioral assessment tests with hundreds of applicants and had many-to-many interviews to hire new grads. After all in-person events were switched to online, companies had a demand for a new solution that can accommodate large-scale interviews and tests.
User Groups
Interviewers / Interviewees / Facilitators
Requirements
A video solution for many-to-many interviews and behavioral assessment tests
Time
3 weeks
Key Goals
1. Create an environment that gives similar experiences with in-person interviews and tests.
2. Easy to use for all groups of users.
3. Equal and secured opportunities for interviewees.
A New Video Interview Solution
Spaces with different purposes
Behavioral Assessment Test, Waiting Room, and Interview Room
Layout
From one-to-one interviews, a maximum of six-to-six interviews can take place.
Individual Block
Interviewers can let every interviewee talk or they can block others and let one interviewee talk.
Work Process
- Identified the Needs: Identified the needs of companies by communicating with the business development team.
- Designed the Solution: Created new features and planned the overall user flow of the interview solution, utilizing the established online video platform.
- Documentated the Design: Specified how each feature and element would work by documenting details on wireframes, detailed enough for engineers to develop.
- Communicated with Developers: Discussed the document with the engineering team to identify issues in the developing stage.
- Delivered Items to Designers: Delivered wireframes and documents to the UI design team.
- Tested the Product in QA: Listed features and scenarios to test in QA, carried out QA with developers.
- Monitored After Releasing: Monitored and was reported on issues to improve the product.
Communication
To design B2B products, I identified business needs and demands from clients by communicating with the business development team.
Collaborating with designers and engineers, I could define and design features that could be implemented efficiently with given resources.